Frequently Asked Questions
Everything you need to know about our premium leather footwear and services.
How do I find the right size for Red Wing boots?
Red Wing Heritage boots often run larger than standard athletic shoes. We generally recommend sizing down by a half or full size, but please refer to our specific sizing guide for each model.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at checkout.
Can I have my boots resoled or repaired at the Amsterdam store?
Absolutely. We offer a professional resoling and repair service to ensure your boots last a lifetime. You can drop them off at our Amsterdam location or contact us for mail-in instructions.
What is your return policy for online orders?
You can return unworn items in their original packaging within 30 days of receipt. Please ensure the boots have only been tried on indoors to avoid scuffing the soles.
How should I care for my leather boots?
To maintain the longevity of your boots, we recommend regular cleaning with a damp cloth, followed by the application of Red Wing specific conditioners, oils, or waxes depending on the leather type.
Which payment methods do you accept?
We accept a variety of payment methods including iDEAL, credit cards (Visa, MasterCard, American Express), PayPal, and Klarna for flexible payments.